The foregoing provision shall not limit the ability of a party to seek injunctive relief.

23. General Provisions:

TERMS AND CONDITIONS

(a) Export Compliance: The Subscription Services and derivatives thereof may be subject to export laws and regulations. Each party represents that it is not named on any U.S. government denied-party list. Customer shall not permit access or use of the Subscription Services in a U.S.-embargoed country (currently Crimea-Region of Ukraine, Cuba, Iran, North Korea, Sudan, and Syria), EU-embargoed country, and United Nations-embargoed country or in violation of any other applicable embargo, export law or regulation.
(b) Anti-Corruption: Customer has not received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from any of Digital Salon’s employees or agents in connection with this Agreement. Reasonable gifts and entertainment provided in the ordinary course of business do not violate the above restriction. If Customer learns of any violation of the above restriction, Customer will use reasonable efforts to promptly notify Digital Salon.
(c) Modifications: This Agreement may not be modified except in writing signed by both parties.
(d) Subcontractors: Digital Salon reserves the right to make use of subcontractors to provide services and to use such means as Digital Salon, in its sole discretion, considers appropriate. Digital Salon’s use of subcontractors shall not relieve it of its obligations under this Agreement.
(e) Independent Contractor: The relationship of the parties established by this Agreement is that of independent contractors. This Agreement does not establish an agency, joint venture or partnership relationship between Digital Salon and Customer. Digital Salon and its personnel, agents, Digital Salons, and Digital Salon’s authorized representatives, are acting as independent contractors and not as employees or agents of Customer. Nothing in this Agreement will be construed to permit either party to bind the other or to enter into obligations on behalf of the other party.
(f) Non-Solicitation: During the Term of this Agreement and for a period of one (1) year following the termination of this Agreement, each party hereto agrees not to solicit, recruit or employ any employee of the other party without the prior written consent of the Chief Executive Officer, President or Director of the other party. For purposes of this section, the terms “employee,” shall include any person with such status at any time during the six (6) months preceding any solicitation in question. For the avoidance of doubt, the foregoing restriction shall not apply to the following forms of solicitation (and resulting employment): (i) a party using general bona fide solicitations directed at the public or industry participation in general in publications or internet resources not specifically targeted at employees of the other party, or employing any person who responds to such solicitations; (ii) using search firms, or hiring any persons solicited by such search firms, so long as such firms are not advised by a party to solicit employees of the other party; or (iii) soliciting any person who has left the employment of the other party prior to the date of this Agreement.
(g) Force Majeure. Neither party shall be in breach of this Agreement nor liable for delay in performing, or failure to perform, any of its obligations under this Agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control provided that the party affected by such failure or delay gives the other party prompt written notice of the cause and uses commercially reasonable efforts to correct such failure or delay within a reasonable period of time.
(h) Severability: If any provision contained herein or part thereof is determined to be void or unenforceable in whole or in part by a court of competent jurisdiction, such invalid provision or part thereof shall be deemed not to affect or impair the validity or enforceability of any other provision or part thereof contained herein, all of which remaining provisions or parts thereof shall be and remain in full force and effect.
(i) Headings: The headings and subheadings contained herein are inserted for convenience of reference only and shall in no way be construed to be interpretations of terms.
(j) Notices: All notices under this Agreement shall be in writing and shall be deemed to have been given upon: (i) personal delivery; (ii) the third business day after being sent by pre-paid recorded post; or (iii) the second business day after sending by facsimile with telephonic confirmation of receipt. Notices to Digital Salon shall be sent to the address shown in the introductory paragraph of this Agreement addressed to Digital Salon’s signatory of this Agreement. Notices to Customer shall be sent to the address shown in the introductory paragraph of this Agreement addressed to Customer’s signatory of this Agreement. Each party may modify its recipient of notices by providing notice pursuant to this Agreement.
(k) Waiver: No delay by either party in enforcing any of the terms or conditions of this Agreement will affect or restrict such party’s rights and powers arising under this Agreement. No waiver of any term or condition of this Agreement will be effective unless made in writing. The waiver by any party of a breach of this Agreement does not constitute a waiver of a repeat of the same breach or of other breach of rights or obligations under this Agreement.
(l) Third party rights: A person who is not a party to this Agreement shall not have any rights to enforce any term of this Agreement.
(m) Entire Agreement: This Agreement constitutes the entire Agreement between the parties with respect to the subject matter of this Agreement and supersedes all proposals, oral and written, and all previous negotiations and communications between the parties and their representatives with respect to the subject matter of this Agreement. Each party acknowledges that, in entering into this Agreement, it does not rely on any statement, representation, assurance or warranty (whether it was made negligently or innocently) of any person (whether a party to this Agreement or not) other than as expressly set out in this Agreement.
Digital Salon reserve the right to update these terms and conditions for any product at any time.
(n) Counterparts: : This Agreement may be executed in two or more counterparts, each of which together shall be deemed an original, but all of which together shall constitute one and the same instrument. In the event that any signature is delivered by facsimile transmission or by e-mail delivery of a Portable Document Format (PDF), such signature shall create a valid and binding obligation of the party executing (or on whose behalf such signature is executed) with the same force and effect as if such facsimile or “.pdf” signature page were an original thereof.

Request Online Bookings, is a trading name for DIGEX Ltd, Company number 656956, Registered in Dublin, Ireland.
DIGEX Ltd, (hereafter referred to as “Request Online Bookings or ‘The Platform”, “we”, “us”, or “our”) provides a platform with a number of features such as a Savings Club, Gift Vouchers and an online booking system that enables salons to offer online booking services to its customers seeking to obtain such hair and beauty services (collectively, the ‘Services’), By using the Online Booking System, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service (“Terms”), and of those terms of the Salon whether or not you become a registered user of the Services. These Terms govern your access to and use of the Site, Application and Services and all Collective Content (defined below), and constitute a binding legal agreement between you and Request. Please read carefully these Terms and our Privacy Policy, which may be found at on the Request website, and which is incorporated by reference into these Terms. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site or Application. Failure to use the Site and Application in accordance with these Terms may subject you to civil and criminal penalties.
You understand and agree that Request is not a party to any agreements entered into between customers and salons, nor is Request a hair or beauty Digital Salon, agent or insurer. Re: Quest has no control over the conduct of customers and other users of the site, application and services and disclaims all liability in this regard.
Definitions:
“Salon” means a Salon who uses Request’s online booking system to offer online bookings to their customers and includes but is not limited to salons, salon professionals, Clinics and professional freelancers.
“Customer” means a customer who requests a booking of services via the Site, Application or Services
“Tax” or “Taxes” mean any sales taxes, value added taxes (VAT), goods and services taxes (GST) and other similar municipal, state and federal indirect or other withholding and personal or corporate income taxes.
Website Usage:
Certain areas of the Site and Application (and your access to or use of certain aspects of the Services or Collective Content) may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site, Application, Services, or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site, Application, Services, or Collective Content.
You acknowledge and agree that, by accessing or using the site, application or services in any way or by downloading or posting any content from or on the site, via the application or through the services, you are indicating that you have read, and that you understand and agree to be bound by these terms, whether or not you have registered with the site and application. if you do not agree to these terms, then you have no right to access or use the site, application or services, or collective content.
If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
Modification:
Request reserves the right, at its sole discretion, to modify the Site, Application or Services or to modify these Terms, including the Service Fees, at any time and without prior notice. If we modify these Terms, we will post the modification on the Site or via the Application or provide you with notice of the modification. We will also update the “Last Updated Date” at the top of these Terms. By continuing to access or use the Site, Application or Services after we have posted a modification on the Site or via the Application or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site, Application and Services.
Eligibility:
The Site, Application and Services are intended solely for persons who are 18 or older. Any access to or use of the Site, Application or Services by anyone under 18 is expressly prohibited. By accessing or using the Site, Application or Services you represent and warrant that you are 18 or older.
How the Site, Application and Services Work:
The Site, Application and Services can be used to facilitate the booking of Hair and Beauty Services (“Services”). Such Services are included in Listings on the Site.
Application and Services by Members:
As stated above, Request makes possible the online booking of hair and beauty services related technology for Salons to offer their customers. Request is not an owner or operator of services. Request does not own, sell, resell, provide, manage and/or control any services. Request’s responsibilities are limited to: facilitating the availability of the Site, Application and Services.
Please note that as stated above, the site, application and services are intended to be used to facilitate the booking of services. Request cannot and does not control the content contained in any profiles and the quality, legality or suitability of any services provided. Request is not responsible for and disclaims all liability related to any and all profiles and services. Accordingly any bookings will be made at the visitor’s own risk.
Account Registration:
In order to access certain features of the Site and Application, or create a Profile, you must register to create an account (“Request Account”) and become a Member. You may register to join the Services directly via the Site or Application or as described in this section. You can also register to join by logging into your account with certain third party social networking sites (“SNS”) (including, but not limited to, Facebook); each such account, a “Third Party Account”, via our Site or Application, as described below. As part of the functionality of the Site, Application and Services, you may link your Request Account with Third Party Accounts, by either: (i) providing your Third Party Account login information to Request through the Site, Services or Application; or (ii) allowing Request to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to Request and/or grant Request access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Request to pay any fees or making Request subject to any usage limitations imposed by such third party Digital Salons. By granting Request access to any Third Party Accounts, you understand that Request will access, make available and store (if applicable) any Content that you have provided to and stored in your Third Party Account (“SNS Content”) so that it is available on and through the Site, Services and Application via your Request Account and Request Account profile page. Unless otherwise specified in these Terms, all SNS Content, if any, will be considered to be Member Content for all purposes of these Terms. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts will be available on and through your Request Account on the Site, Services and Application. Please note that if a Third Party Account or associated service becomes unavailable or Request’s access to such Third Party Account is terminated by the third party Digital Salon, then SNS Content will no longer be available on and through the Site, Services and Application. You have the ability to disable the connection between your Request Account and your Third Party Accounts, at any time, by accessing the “Settings” section of the Site and Application. Please note that your relationship with the third party Digital Salons associated with your third party accounts is governed solely by your agreement(s) with such third party Digital Salons. Request makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement and Request is not responsible for any SNS Content. We will create your Request Account and your Request Account profile page for your use of the Site and Application based upon the personal information you provide to us or that we obtain via an SNS as described above. You may not have more than one (1) active Request Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. Request reserves the right to suspend or terminate your Request Account and your access to the Site, Application and Services if you create more than one (1) Request Account or if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Request Account, whether or not you have authorised such activities or actions. You will immediately notify Request of any unauthorised use of your Request Account.
No Endorsement:
Request does not endorse any Members or any Services. In addition, although these Terms require Members to provide accurate information, we do not attempt to confirm, and do not confirm, any Member’s purported identity. You are responsible for determining the identity and suitability of others who you contact via the Site, Application and Services. Request will not be responsible for any damage or harm resulting from your interactions with other Members and Visitors. By using the Site, Application or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek any legal remedy from Request with respect to such actions or omissions. Accordingly, we encourage you to communicate directly with other Members or Visitors on the Site and Services regarding any bookings or Listings made by you.
Booking and Financial Terms
Fees for Salons:
In consideration for using Request online booking Application or site, Request collects membership fees from Salons (“Membership Fees”). Membership Fees are payable on a monthly basis in advance and will consist of transaction fees on bookings as agreed, SMS fees as agreed and Stripe fees on No show fees charged to the customer. Membership fees are net of Vat and where applicable, VAT may also be charged in addition to the Membership Fees. Membership Fees are payable by direct debit/standing order into Request’s nominated bank account. Except as otherwise provided herein, Membership Fees are non-refundable.
The membership fees payable for your listing on Request ensures your online booking application will stay live. If salons cancel their monthly fee, they will lose access to their account.
Fees will be charged to salons credit card or bank at the start of each month for online bookings processed in the month previous.
Recurring Payments:
Members will be required to make recurring, incremental payments of their membership fees (collectively, “Recurring Payments”). More information on Recurring Payments will be made available via the Site, Application and Services, if applicable. If Recurring Payments apply to your payment obligations for Membership Fees owed for subscription to Request, you authorise Request to collect the Membership Fees in the agreed amounts and at the agreed frequency associated with the applicable Recurring Payments, identified on the Site, Application and Services until your subscription is cancelled. If there is a change in price of Membership Fees, you authorise Request to adjust the recurring payment in line with the increased fees. Request will provide at least 15 days notice of any change to membership fees. Both Members and Visitors agree to co-operate with and assist Request in good faith, and to provide Request with such information and take such actions as may be reasonably requested by Request, in connection with any complaints or claims made by Members relating to Services or with respect to any investigation undertaken by Request or a representative of Request regarding use or abuse of the Site, Application or the Services.
Bookings and Financial Terms for Customers:
The Salons, not Request, are solely responsible for honoring any confirmed bookings and making available any Services reserved through the Site, Application and Services. If you, as a customer, choose to enter into a transaction with a Salon for the booking of a Service, you agree and understand that you will be required to enter into an agreement with the Salon and you agree to accept any terms, conditions, rules and restrictions associated with such Services imposed by the Salon. You acknowledge and agree that you, and not Request, will be responsible for performing the obligations of any such agreements, that Request is not a party to such agreements. Request disclaims all liability arising from or related to any such agreements. You acknowledge and agree that, notwithstanding the fact that Request is not a party to the agreement between you and the Member.
General Booking and Financial Terms:
Cancellations and Refunds: The provision of the service is between the Salon and customer and Request is not party to this relationship. If either party cancel or cannot fulfil their part of the agreement, this is not the responsibility of Request and there is no recourse to Request.
Certain Salons may choose to implement a Cancellation Policy, the terms of which will be disclosed to and confirmed by you at the time of making your Booking on the salons website. If a Salon has such a Cancellation Policy, then Request may automatically charge your card an amount determined by the Partner, which may be up to the full amount (100%) of the value of the Booking Value. If you cancel an appointment beyond the time indicated in the Partner’s Cancellation Policy, you will not be entitled to any refund unless mutually agreed between you and the Salon directly.
Certain Salons may also choose to implement a No Show Policy. If you fail to turn up to a Salon’s place of business at the time indicated on your Booking confirmation, a Salon may choose to exercise their No Show Policy, wherein Request may automatically charge your card an amount of up to the full amount (100%) of the value of the Booking.
Website User Conduct:
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Application, Services and Content. In connection with your use of our Site, Application and Services, you may not and you agree that you will not: 1. violate any local, state, provincial, national, or other law or regulation, or any order of a court, including, without limitation, zoning restrictions and Tax regulations; 2. use manual or automated software, devices, scripts robots, other means or processes to access, “scrape”, “crawl” or “spider” any web pages or other services contained in the Site, Application, Services or Content; 3. use the Site, Application or Services for any commercial or other purposes that are not expressly permitted by these Terms; 4. copy, store or otherwise access any information contained on the Site, Application, Services or Content for purposes not expressly permitted by these Terms; 5. infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights; 6. interfere with or damage our Site, Application or Services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology; 7. use our Site, Application or Services to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers; 8. use our Site, Application or Services in connection with the distribution of unsolicited commercial email (“spam”) or advertisements unrelated to lodging in a private residence; 9. “stalk” or harass any other user of our Site, Application, or Services or collect or store any personally identifiable information about any other user other than for purposes of transacting as a Request Visitor or Member; 10. register for more than one Request Account or register for a Request Account on behalf of an individual other than yourself; 11. contact a Member for any purpose other than asking a question related to a booking, such Members’s Services or Availability; 12. contact a Visitor for any purpose other than asking a question related to a booking or such Visitor’s use of the Site, Application and Services; 13. when acting as a Visitor or otherwise, recruit or otherwise solicit any Host or other Member to join third party services or websites that are competitive to Request, without Request’s prior written approval; 14. impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity; 15. use automated scripts to collect information or otherwise interact with the Site, Application or Services; 16. as a Member, submit any Service with a false or misleading price information, or submit any Service with a price that you do not intend to honour; 17. systematically retrieve data or other content from our Site, Application or Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise; 18. use, display, mirror or frame the Site or Application, or any individual element within the Site, Services, or Application, Request’s name, any Request trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Request’s express written consent; 19. access, tamper with, or use non-public areas of the Site or Application, Request’s computer systems, or the technical delivery systems of Request’s providers; 20. attempt to probe, scan, or test the vulnerability of any Request system or network or breach any security or authentication measures; 21. avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Request or any of Request’s providers or any other third party (including another user) to protect the Site, Services, Application or Collective Content; 22. forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site, Services, Application or Collective Content to send altered, deceptive or false source-identifying information; 23. attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services, Application or Collective Content; or advocate, encourage, or assist any third party in doing any of the foregoing.
Request will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Request may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that Request has no obligation to monitor your access to or use of the Site, Application, Services or Collective Content or to review or edit any Member Content, but has the right to do so for the purpose of operating the Site, Application and Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Request reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that Request, at its sole discretion, considers to be objectionable for any reason, in violation of these Terms or otherwise harmful to the Site, Application or Services.
Privacy:
See Request’s Privacy Policy for information and notices concerning Request’s collection and use of your personal information.
Ownership:
The Site, Application, Services, and Collective Content are protected by copyright, trademark, and other laws of the Ireland and foreign countries. You acknowledge and agree that the Site, Application, Services and Collective Content, including all associated intellectual property rights is the exclusive property of Request and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site, Application, Services, or Collective Content.
Request Content and Member Content License:
Subject to your compliance with the terms and conditions of these Terms, Request grants you a limited, non-exclusive, non-transferable license, to (i) access and view any Request Content solely for your personal and non-commercial purposes and (ii) access and view any Member Content to which you are permitted access, solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Site, Application, Services, or Collective Content, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Request or its licensors, except for the licenses and rights expressly granted in these Terms.
Member Content:
We may, in our sole discretion, permit Members to post, upload, publish, submit or transmit Member Content. By making available any Member Content on or through the Site, Application and Services, you hereby grant to Request a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member Content on, through, or by means of the Site, Application and Services. Request does not claim any ownership rights in any such Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such Member Content. You acknowledge and agree that you are solely responsible for all Member Content that you make available through the Site, Application and Services. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available through the Site, Application and Services or you have all rights, licenses, consents and releases that are necessary to grant to Request the rights in such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Request’s use of the Member Content (or any portion thereof) on, through or by means of the Site, Application and the Services will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
Term
Salons and freelance professionals agree that the term of this Agreement is a rolling agreement commencing on the Effective Date and will continue to renew automatically for successive one month terms unless terminated in writing on not less than 30 days’ written notice by either party, such notice to expire only at the end of the then current one year term. If a salon or freelance professional wishes to cancel within the month period, the balance of the fees will be billed pro rata to what is due for the remainder of the month.
If the agreement is terminated at the end of the agreed term, the salons profile will be taken down from Request, the booking widget will be removed from the salon website.
Disclaimer of Warranties
Use of Request Widgets and any Data, Content or Services accessed through them (e.g. New, or other information or services that are part of the Request Network) is at your sole risk and these offerings are provided “AS IS.”
Any Material or Service downloaded, accessed or otherwise obtained through your use of a Request Widget is at your own discretion and risk, and you will be solely responsible for any results from the download or use of any material, information or service.
Request and its licensors expressly disclaim all warranties of any kind, whether express or implied, relating to Request Widgets, Data, Content, or Services accessed from, or the accuracy, timeliness, completeness, or adequacy of Request Widgets and any Data, Content, or Services accessed from them including the implied warranties of title, merchantability, satisfactory, quality, fitness for a particular purpose, and non-infringement.
If Request Widgets or any Data, Content, or Services accessed on the Request Network proves defective or unsuitable in any way, you (and not Request or its licensors) assume the entire cost of repair or injury of any kind, even if Request or its licensors have been advised of the possibility of a defect or damages as may be allowed by specific legal jurisdictions.
Indemnification
You agree to indemnify and hold Request and its licensors harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of your download, access, and/or use of Request Widgets, including any content or services provided therein, your violation of any term or condition of these Terms and Conditions, your violation of applicable laws or any rights of another person or entity.
Limitation of Liability
Request and its licensors are not liable to you for any and all direct, incidental, special, indirect or consequential damages arising out of or related to Request Widgets, Data, Content or Services contained within the Request Network, or from your inability to use or access the Widgets and associated Data, Content or Services, whether the damage claims are brought under any theory of law or equity. Damages excluded by this paragraph include but are not limited to, those for loss of business, business profits, injury to person or property, business interruption, and loss of business or personal information. Some jurisdictions may not allow limitation of incidental or consequential damages so this restriction may not apply to you.
Termination
These Terms and Conditions continue until terminated by either party. You may terminate these Terms and Conditions by discontinuing use of all Request Widgets and by destroying all your copies thereof. These Terms and Conditions terminate automatically if you violate any term hereof, Request publicly posts a written notice of termination on Request’s web site, or Request sends a written (including email or text message) notice of termination to you directly.
Entire Agreement
These Terms and Conditions and the Request Terms of Use and Privacy Policy constitute the entire agreement between you and Request and governs your use of Request Widgets, superseding any prior agreements between you and Request with respect to Request Widgets, Content or Services.
Links:
The Site, Application and Services may contain links to third-party websites or resources. You acknowledge and agree that Request is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Request of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products or services on or available from such websites or resources. Some portions of the Request Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to Google’s terms of use, located at, http://www.google.com/intl/en_us/help/terms_maps.html.
Proprietary Rights Notices:
All trademarks, service marks, logos, trade names and any other proprietary designations of Request used herein are trademarks or registered trademarks of Request. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.
Termination and Request Account Cancellation:
We may, in our discretion and without liability to you, with or without cause, with or without prior notice and at any time: (a) terminate these Terms or your access to our Site, Application and Services, and (b) deactivate or cancel your Request Account. Upon termination we will promptly pay you any amounts we reasonably determine we owe you in our discretion, which we are legally obligated to pay you. In the event Request terminates these Terms, or your access to our Site, Application and Services or deactivates or cancels your Request Account you will remain liable for all amounts due hereunder. You may cancel your Request Account at any time via the ‘Cancel Account’ feature of the Services or by sending an email to [email protected]. Please note that if your Request Account is cancelled, we do not have an obligation to delete or return to you any Content you have posted to the Site, Application and Services, including, but not limited to, any reviews or Feedback.
Service Level Agreement:
Salons and professionals agree to adhere to the Request.com Service Level Agreement. This includes:
Adhering to minimum business requirements
Proving certain minimum experience requirements
Salons & professionals must offer our clients a Free consultation at any time
If no team member has been selected in the booking, the salon must offer our clients the most senior person available to do the job in the salon.
Salons must commit to guaranteeing the most senior and experienced members of staff available for clients booking through Request.com for all appointments that have not been booked with a specific team member.
Salons must Guarantee Satisfaction. If the client is not happy, salons must agreed to rebook the client in for an appointments to fix or redo the service. *T&C’s apply.
Salons agree to have mystery shoppers visit the salon during the membership period.
Salons agree that if there are consistent complaints regarding service levels, they may be asked to leave the platform.
Disclaimers:
If you choose to use the site, application, services and participate in the referral program, you do so at your sole risk. You acknowledge and agree that Request does not have an obligation to conduct background checks on any member, including, but not limited to, visitors and members, but may conduct such background checks in its sole discretion. The site, application, services, collective content and referral program are provided “as is”, without warranty of any kind, either express or implied. Without limiting the foregoing, Request explicitly disclaims any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement, and any warranties arising out of course of dealing or usage of trade. Request makes no warranty that the site, application, services, collective content, including, but not limited to, the services or any profiles, or the referral program will meet your requirements or be available on an uninterrupted, secure, or error-free basis. Request makes no warranty regarding the quality of any services, profiles. No advice or information, whether oral or written, obtained from Request or through the site, application, services or collective content, will create any warranty not expressly made herein. You are solely responsible for all of your communications and interactions with other users of the site, application or services and with other persons with whom you communicate or interact as a result of your use of the site, application or services, including, but not limited to, any members or visitors. You understand that Request does not make any attempt to verify the statements of users of the site, application or services or to review or visit any profiles. Request makes no representations or warranties as to the conduct of users of the site, application or services or their compatibility with any current or future users of the site, application or services. You agree to take reasonable precautions in all communications and interactions with other users of the site, application or services and with other persons with whom you communicate or interact as a result of your use of the site, application or services, including, but not limited to, visitors and hosts, particularly if you decide to meet offline or in person regardless of whether such meetings are organised by Request.
Limitation of liability:
You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the site, application, services and collective content, your profile listing or booking of any services via the site, application and services, any contact you have with other users of Request whether in person or online remains with you. Neither Request nor any other party involved in creating, producing, or delivering the site, application, services or collective content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with these terms, from the use of or inability to use the site, application, services or collective content, from any communications, interactions or meetings with other users of the site, application, or services or other persons with whom you communicate or interact as a result of your use of the site, application, services, or from your profile or booking of any service via the site, application and services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Request has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. In no event will Request’s aggregate liability arising out of or in connection with these terms and your use of the site, application and services including, but not limited to, from your profile or booking of any service via the site, application and services, or from the use of or inability to use the site, application, services, or collective content and in connection with any profile or interactions with any other members, exceed the amounts you have paid or owe for membership via the site, application and services as a visitor in the six (6) month period prior to the event giving rise to the liability or one hundred Euros (100), if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Request and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Indemnification:
You agree to release, defend, indemnify, and hold Request and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (a) your access to or use of the Site, Application, Services, or Collective Content or your violation of these Terms; (b) your Member Content; (c) your (i) interaction with any Member, (ii) booking a Service, (iii) creation of a Listing or (iv) the quality of a service booked by you, including, but not limited to any injuries, losses, or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of an enquiry or booking of a service.
Entire Agreement:
These Terms constitute the entire and exclusive understanding and agreement between Request and you regarding the Site, Application, Services, Collective Content, and any bookings or Listings of Services made via the Site, Application and Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Request and you regarding bookings or listings of Services, the Site, Application, Services and Collective Content.
Assignment:
You may not assign or transfer these Terms, by operation of law or otherwise, without Request’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Request may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Notices:
Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Request (i) via email (in each case to the address that you provide) or (ii) by posting to the Site or via the Application. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Controlling Law and Jurisdiction:
These Terms will be interpreted in accordance with the laws of Republic of Ireland, without regard to its conflict-of-law provisions.
Dispute Resolution:
You and Request agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, or to the use of the Services or use of the Site or Application (collectively, “Disputes”) will be settled by binding arbitration , except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. You acknowledge and agree that you and Request are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and Request otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this“ Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this“ Dispute Resolution” section will survive any termination of these Terms.
Arbitration Process:
A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules.
General:
The failure of Request to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of Request. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
Contacting Request:
If you have any questions about these Terms, please contact Request at [email protected]

Savings Club
Digital Salon will not be liable for any funds saved by the client with a salon. Digital Salon provide the technology which facilitates the transaction, but the relationship is between the salon and the client (the saver). If for any reason the salon cannot provide the services to the client, it is the salons responsibility to repay the client any monies which remain unredeemed.